Reimagining Work as a Product Designed for Workers

Dart is the CEO of the work design company 11fold and host of the podcast Work for Humans.  He spent 25 years in transformation roles at Fortune 100 high-tech companies, serving as a Strategic Advisor and Head of Global Process Excellence for People Operations at Google, and previously as a Head of Business Architecture at Cisco Systems.  He speaks on why we need to radically transform where we position employees in our business models — from inputs to customers. His 2024 HBR article "Reimagining Work as a Product" was nominated as best-of-issue and has gone on to multiple reprints.  Work for Humans has 200 episodes on which Dart speaks with diverse thinkers about how we might design better work. The show ranks in the top 3% among all podcasts and routinely peaks in the top 50 in the management category.  Dart earned a 2024 Mira Fellowship for thinkers with radical reframes that can improve the world. 

“This distinction, efficiency versus expressiveness, is one of the most useful frames I have encountered for thinking about what AI can and cannot do for people at work.” -- [Gareth Flynn].

“He believes that workers are customers, as critical to the success of every enterprise, as those who purchase products and services. This one idea has the power to revolutionize talent operations.” -- [Jeff Saperstein].

Melanie Rosenwasser, CPO Dropbox

Title: Work-as-a-Product: How Dropbox Redesigned Work for the Virtual Era

Topics: Co-designing with employees, building Dropbox's "Virtual First" remote employee experience, and treating the workplace as a continuously iterated product.

Apple, Spotify

Seth Godin, Yoyodyne / altMBA

Title: Seth Godin: We Are in a Race to the Bottom. Wake Up, and Shake Off Your Indoctrination!

Topics: The Song of Significance, race to the top versus race to the bottom, industrial capitalism, workplace surveillance, and employee agency.

Apple, Spotify

Anthea Roberts, Australian National University

Title: Metacognition: The New Essential Skill for an AI World

Topics: International law, complex problem solving, integrative complexity, bridging diverse perspectives, geoeconomics, and AI perspective mapping.

Apple, Spotify

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